投诉程序及接收表格
Southeast 科技nical College strives to resolve complaints at the lowest level possible. Students and community members should first attempt to resolve matters by working directly with the individuals involved. Southeast 科技 provides the opportunity for students and community members to file a complaint once informal resolution is not 达到的或不合适的.
Southeast 科技 will follow approved policies and procedures for handling complaints. 这些政策可以在 苏福尔斯学校董事会政策 页面.
如果 matter is not resolved through Southeast 科技’s complaint resolution processes, the complaint may be filed at the state level as follows:
With the South Dakota Board of 科技nical Education
The South Dakota Department of Education recognizes that there may be conditions on
the technical college campuses that are in need of improvement, and that students
and others should have some means by which their concerns may be effectively expressed,
公正的:被公正地考虑和处理的. Such means can do much to maintain harmonious relationships
between the technical colleges, their students, and the community.
For all complaints, the first course of action should be to attempt to resolve the complaint directly with Southeast 科技 through informal or formal processes. 如果 matter is not resolved through formal processes, an individual may choose to file a complaint with the South Dakota Department of Education’s Board of 科技nical Education (补偿).
BOTE will only handle those complaints that concern educational programs or practices and that have exhausted the individual institution’s formal process for complaints. BOTE does not handle anonymous complaints, nor does it intervene in matters concerning an individual’s grades or examination results, as these are the prerogative of Southeast 科技学院.
Complaints must be filed within one year of the event/concern. 完成 投诉表格 and submit it to Deputy Director, Scott DesLauriers.
For more information about filing a complaint at the state level, contact:
Scott DesLauriers -副主任
South Dakota Board of 科技nical Education
800 Governors Drive - Pierre, SD 57501
斯科特.deslauriers@state.sd.us
605-295-7033(办公室)
SARA is an agreement among member states, districts and territories that establishes comparable national standards for interstate postsecondary distance education. Online students in California should make complaints to California's Bureau of Private Postsecondary Education.
With the State SARA Coordinator, South Dakota Board of Regents (exclusively online
学生只有)
Non-South Dakota Residents taking exclusively online courses at Southeast 科技 should
first file any complaints with Southeast 科技nical College. 任何未解决的在线问题
student complaints regarding the belief that Southeast 科技 has violated deceptive
trade practices or consumer protections, or that the institution does not meet standards
established by the institution’s accrediting agency or the State Authorization Reciprocity
Agreement (SARA), may be sent to the South Dakota Board of Regents (SDBOR). 的SDBOR
will only address complaints after a student has exhausted his/her appeals at Southeast
科技. Complaints involving student grades or student conduct violations are governed
完全按照东南科技的政策.
A complaint of consumer fraud should be directed to the South Dakota Attorney General’s 办公室.
与高等教育委员会合作
Southeast 科技 is accredited by the Higher Learning Commission. 处理有关
to institutional practices that may not meet the Criteria for 认证 established
by The Higher Learning Commission, individuals should direct complaints to HLC. 遵循
the complaint process on the Higher Learning Commission 投诉页面.